PRIVACY POLICY

Information on the processing of personal data Pursuant to art. 13 of the Privacy Code (published in the Official Journal of July 29, 2003, General Series No 174, Ordinary Supplement No 123 / L)

With this privacy statement, we would like to inform you of how the site www.welcaremedical.com works, the kind of services we offer you and the ways we will deal with your personal information. By accessing  www.welcaremedical.com  and entering your personal information into the system, you agree that they are treated in the following ways.

1. Commitment

1.1. Welcare Industries Spa (hereinafter “the Company”), with registered offices in Milano, via S Giovanni sul Muro 18, 20121, is the data processing provider and is actively involved in safeguarding your personal data. The Company undertakes to comply with applicable law on security and protection of personal data (Legislative Decree no. 196 of 30 June 2003) also in order to ensure safe, controlled and confidential navigation. Welcare Industries encourages you to read this information carefully before using the site.

2. Purpose and treatment

2.1. The personal information required to access the site is limited to those that are indispensable and are safely preserved. Welcare Industries Spa will use your personal data for the efficient operation and management of the site. The data will be used for administrative purposes and archived in a database in order to retain detailed information about you and monitor visitors’ traffic. Your data will also be used for verification and security purposes. The data you communicate will be processed in accordance with the provisions of Legislative Decree 196 of 2003; Welcare Industries also informs you that, if applicable, the data transmitted will also be processed in order to send you communications, advertisements, alerts regarding the services offered, but this only after your explicit consent.
In addition, in any promotional communication, you will be able to request the exclusion of your email or postal address from this type of message. Any refusal to receive promotional communications will not automatically delete your data, which will be retained to allow you access to the website or other services you request. At any time, you will be able to delete your personal information by sending an email to the e-mail address: com@welcaremedical.com.
The information you provide will also be used by the Company to conduct market research in order to optimize the development of this website. Your personal data will not be disclosed but may only be communicated to other companies in the Welcare Industries group, even outside the European Union, for the sole purpose of achieving the mentioned goals .

2.2 . The information we request is used to provide you with the best services, specifically:

• Make sure that site content is displayed in the most effective way

• Provide you the information, products and services you are requesting or proposing services and products if you have given the consent to be contacted

• Fulfill our obligations

• Allow you to interact with us (if you have given your consent)

• Report changes or additions to our services

• Conduct surveys using your data in anonymous form

Chat, forum, messaging and newsgroup services may be available on the site. Please note that any information that you decide to share with us may become public, so we encourage you to take great care if you decide to disclose your personal information in such contexts.

3. What information do we handle?

3.1 We can handle the following data:

• Information you provide yourself by filling out the forms on www.welcaremedical.com; that is, registering you at the site; we may then ask you for information if you report malfunctions on the site itself
• Those you yourself will communicate by contacting us
• We may ask you to answer questionnaires or interviews (but you will not be obliged to do so in any way), In that case we will deal with the data you will communicate to us
• the data for your orders and transactions
• data about your navigation on https://www.welcaremedical.com, technical data related to traffic, weblogs
We also keep track of:
IP Addresses – We could store information about your IP address, your operating system, and browsers, but only to ensure optimum site management. We will handle your data only in aggregate form, so without identifying any physical person. The collected data is used to manage administrative technical operations, diagnose any technical issues and prevent intrusion and abuse of service
Cookie – The use of the “cookie” technology facilitates the use of the services offered by associating a cookie with the connected visitor. Cookies are also used to determine the traffic values on our site and to track your profile while using the site. Site visitors will be able to disable the cookie tracking feature in their browser, but in some cases this may cause malfunctions in the use of our site

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files that are stored on your computer to allow the website to analyze how users use the site. Information generated by the cookie on your site’s use of your website (including your IP address) will be transmitted to and deposited with Google’s servers in the United States. Google will use this information to track and examine your site usage, compile site activity reports for website operators, and provide other services related to website activities and the use of the Internet. Google may also transfer this information to third parties where this is required by law or where such third parties refer the above information to Google. Google will not associate your IP address with any other data held by Google. You may refuse to use cookies by selecting the appropriate setting on your browser, but this may prevent you from using all the features of this website. By using this web site, you consent to the processing of your data by Google for the above mentioned modalities and purposes

Visitor of minor age – The site is not intended for visitors under the age of 18. Welcare Industries does not deal with information about subjects of minor age without the explicit consent of the parent or guardian.

4. Treatment Mode

4.1. The data will be processed mainly with electronic and computer tools and stored on both computer media and on paper media and on any other suitable type of media, in compliance with the minimum security measures under the Technical Specifications on Minimum Security Measures, Annex B of the Privacy Code.
Specific security measures are observed to prevent data loss, misuse or incorrect use, and unauthorized access, for example:
• We limit our employees’ access to your information only where there is a need for them
• We adopt internal procedures to ensure the security and physical protection of data
• We adopt various measures (backup, antivirus software, encryption, firewalls, etc.) that ensure data security and avoid unauthorized access.

Despite our commitment to ensuring data security, we note that Internet information transmission is not entirely safe. We will adopt the best procedures to protect your data but the transmission of the same is at your own risk.
4.2 Your information will be kept for the time strictly necessary for the purpose for which they have been communicated and always within the limits and in the ways established by law.
If you decide to deny Welcare Industries consent to receiving communications, we will retain your data to ensure that you do not receive any further commercial information.

5. Technologies

5.1. IP address and cookie tracking technologies are used to track visits to our site, as explained in step 3.

6. Nature of the data

6.1 The provision of data is not mandatory, but in case of non-communication you will not be able to access certain services offered.

7. Subjects to whom personal data may be disclosed

7.1. Your data may also be disclosed to individuals who have the right to access their personal data by law or by secondary and / or community legislation. In addition, such data can be communicated and disseminated to the operators Welcare Industries uses to manage their domains.
7.2. The acquired personal information will be stored by Welcare Industries in a central database in Italy. However, in order to administer the site and to send you information as efficiently as possible, your personal data collected in our database will be accessible to other affiliates in the Welcare Industries Group worldwide. The database will be accessible also by other companies in the Welcare Industries Group on a global basis in order to monitor the use of the website and generate market research information.
Additionally, sometimes we may need to transfer your information to other companies in the Welcare Industries Group based in other countries to allow us to send you the email updates you requested. Occasionally, to ensure the proper functioning of the site, your personal data may be transferred to accurately selected third parties, such as our external service provider responsible for maintaining the IT system. We may also need to transfer your personal data to an external institution to run it on our behalf. This will result in the transfer of your data to that organization. By communicating your data, you agree that Welcare Industries and other companies in the Welcare Industries Group use your personal information for the purposes stated in this notice. Welcare Industries ensures that your data is processed in accordance with the law and this information.
7.3. The personal information you provide may be transferred, stored, handled abroad, at our offices, or our agents or subcontractors. Information may be provided by our Company or Group staff, or by staff from companies that also collaborate with us in order to fulfill your requests and orders, manage your payments and provide you with assistance. By communicating your data you accept that they are treated as described above.

8. The external links on the site

The website https://www.welcaremedical.com may contain links that lead to external sites of our partners, advertisers, or affiliates. We point out that by linking you to an external site, your data will be processed according to the policies of the site itself. The external site policies may be different from those adopted by Welcare Industries, so we advise you to read their disclaimer before communicating any of your data. Welcare Industries is not responsible for the processing of your data from sites other than our own.

9. Advertising information

Data may be used for sending promotional or informational communications only after obtaining your explicit consent. In addition, in any promotional communication you will be able to request the exclusion of your email or postal address from this type of message. The same can be obtained by sending an explicit request to the e-mail address: com@welcaremedical.com. Any refusal to receive promotional communications will not automatically delete your data, which will be retained to allow you access to the website or other services you request. At any time, you will be able to delete your personal information by sending an email to the email address: com@welcaremedical.com.

10. Holder of Treatment

10.1. The Data Controller for the processing of personal data contained herein is Welcare Industries Spa (hereinafter “the Company”), with registered offices in Milan, via S Giovanni sul Muro 18, 20121 and is responsible for exercising the rights described below.
The information regarding the Officer in charge of the data management is available upon request..
10.2. You may request and obtain at any time, in an intelligible and free form, the confirmation, modification, rectification, updating or integration, transformation, blocking and / or deletion of your data, in whole or in part . For any communication and / or request regarding the processing of personal data, please write to: com@welcaremedical.com

11. Your rights

11.1. In relation to the processing of personal data, pursuant to art. 7 (Right to Access Personal Data and Other Rights) of the Privacy Code:
I. The person concerned has the right to obtain confirmation of the existence or not of personal data concerning him, even if they are not yet registered, and their communication in an intelligible form.
II. The interested party has the right to obtain the indication:
to. Of the origin of personal data;
b. The purposes and methods of treatment;
c. Of the logic applied in data processing made with the aid of electronic instruments;
d. Of the identification details of the persons responsible of the information and the designated representative within the meaning of Article 5, paragraph 2;
is. Of the subjects or categories of subjects to whom personal data may be disclosed or who may become aware of it as designated representative in the territory of the State, or as persons in charge.
II. The person concerned has the right to obtain:
a. Updating, correcting or integrating the data;
b. Deletion, transformation into anonymous form or the blocking of data processed in violation of law, including those for which no conservation is required in relation to the purposes for which the data was collected or subsequently processed;
c. The attestation that the operations referred to in points (a) and (b) have been brought to the attention, even as regards to their content, of those to whom the data have been communicated or disseminated, except where such fulfillment is impossible or involves the use of means manifestly disproportionate to the protected right.
III. The person concerned has the right to oppose, in whole or in part:
a. For legitimate reasons, to the processing of personal data concerning him, even though they are relevant to the purpose of the collection;
b. To the processing of personal data concerning him for the purpose of sending advertising material or direct sale or for the purpose of market research or commercial communication.

12. Other data

12.1. It is forbidden to use web space to deposit and deal with sensitive data online as well as to deposit data that violates the privacy or the copyright.

12.2. If you create a password to access some sections of the site, we ask you not to disclose it to anyone and not to divulge it.

13. Updates

Each update of this information will be made available at this address and, if necessary, will be communicated to you by email

14. Contacts

For general information on the website, questions about this Disclaimer or information about modifying the personal information contained in the database, please contact the address below.
For more information, please use the contacts below. Sending this information may incur a small charge to cover our administrative costs. Welcare Industries Spa, Via S Giovanni sul Muro 18, 20121 Milan, com@welcaremedical.com


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